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16 Apr 2026

Enabling quality assurance in pharma supply chains

In the intricate web of pharmaceutical supply chains, ensuring a successful audit hinges significantly on aligning audit standards with the audit scope. This alignment is pivotal not only for regulatory compliance but also for fostering trust and efficiency among all stakeholders involved. Pharmaceutical supply chains are multifaceted, encompassing a diverse array of suppliers, service providers, and subcontractors. From contract manufacturers to raw material suppliers and logistics partners, each entity plays a critical role in maintaining the integrity and quality of pharmaceutical products.

Complexity of Pharmaceutical Supply Chain

The complexity of pharmaceutical supply chains necessitates tailored approaches to auditing. Suppliers vary in terms of their functions, geographical locations, and operational capacities. For instance, a contract manufacturer may adhere to different quality standards compared to a logistics subcontractor or a raw material supplier. Each supplier will have quality systems suitable for the part they play in the supply chain. This diversity underscores the importance of aligning audit standards with the specific roles and responsibilities of each supplier.

Importance of Alignment

The alignment of audit standards with the audit scope ensures that audits yield meaningful and actionable insights. It involves selecting appropriate standards that are relevant to the activities and responsibilities of the audited entity. This strategic alignment not only enhances the effectiveness of audits but also facilitates the acceptance of audit findings and subsequent corrective actions by suppliers. When quality systems audits are conducted using standards that resonate with the supplier's quality framework, corrective actions are more likely to be perceived as relevant and promptly implemented.

Challenges and Considerations

However, achieving alignment is not without its challenges. Some suppliers may resist audits conducted under standards that diverge significantly from their own quality standard. In such cases, leveraging Quality Agreements that outline mutually acceptable quality standards become crucial. These agreements serve as a contractual framework that harmonizes expectations and facilitates a collaborative approach to auditing.

Mitigating Risks

Using inappropriate audit standards can lead to misleading conclusions and jeopardize the accuracy of audit outcomes. For example, if an audit assesses compliance based on irrelevant standards, it may inaccurately portray the supplier's actual quality performance. This misalignment not only strains customer-supplier relationships but can also expose companies to economic and regulatory risks. Therefore, meticulous planning and alignment of audit standards with the audit scope are essential to mitigate these risks effectively.

Collaboration with Audit Partners

Engaging external audit partners can significantly enhance the alignment process. Audit partners bring specialized expertise and impartiality to the audit process, ensuring that standards are applied judiciously and results are interpreted objectively. Collaborating with audit partners also helps in defining the scope and reference framework of audits, optimising the overall audit outcomes and driving continuous improvement in supplier quality management.

The alignment of audit standards with the audit scope is a cornerstone of effective auditing in pharmaceutical supply chains. By selecting and applying appropriate standards tailored to each supplier's role and responsibilities, organizations can conduct audits that yield accurate assessments and drive meaningful improvements. Collaboration with audit partners further enhances this process, fostering a culture of quality and compliance across the supply chain. Ultimately, strategic alignment not only safeguards regulatory compliance but also strengthens relationships and mitigates risks, ensuring the integrity and reliability of pharmaceutical products in a complex global market.

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Soria Catherine

Head of the Audit activity

Soria is a biochemical engineer who graduated from the INSA of Lyon. She completed her training with a university degree in industrial pharmacy. She has worked with the largest pharmaceutical groups in training, consulting and auditing where she was able to share her knowledge in quality assurance, particularly in cleaning validation and sterility assurance. Soria is now in charge of the Audit activity within Intertek where she and her team organize and plan audits worldwide on behalf of her clients.

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